MarineMax Receives Multiple CSI Wins
Numerous boat manufactures that MarineMax represents won awards for the Marine Industry Customer Service Satisfaction Index (CSI) during the Discover Boating® Miami Boat Show® on February 17, 2022. The winners were announced by the National Marine Manufacturers Association (NMMA), and the following eight brands sold by MarineMax out of the 57 entrants were announced as winners under the categories below:
Fiberglass Outboard Boats:
Inboards Watersports Boats:
CSI scores represents an excellent customer service satisfaction rate overall and indicates the companies’ efforts to continuously improve their products and service to better serve consumers within the boating community. The prestigious awards issued for high CSI scores are a challenge to acquire; however, with the right components, it is certainly possible. Robert Newsome, senior vice president of operations for the NMMA, sums up the awards event perfectly by stating, “The 2021 CSI Award recipients lead the recreational boating industry in product excellence and service in a climate where superior quality and consumer trust are essential to retaining customers.” MarineMax is proud to represent and have these high-quality manufacturers’ brands in their lineup, which increases the value and quality for consumers on a grand scale.